Content from CNET tagged with

customer satisfaction ^[x] , e-commerce ^[x]

Show Results by: News (2)

Narrow Your Results: customer service (1); e-commerce company (1); study (1); U.S. company (1); H.J. Heinz Co. (1); eBay Inc. (1); online retailer (1); satisfaction (1)

News Stories

Showing 1-2 of 2 results found

Amazon.com, the ketchup of the Internet?

February 19, 2003 Heinz scores big in a customer service taste test. But e-commerce companies, including Amazon, are outranking their brick-and-mortar counterparts when it comes to pleasing customers, a study shows. TAGS: customer satisfaction, e-commerce company, H.J. Heinz Co., Amazon.com Inc., e-commerce, study, customer service, U.S. company

Shoppers find a friendly face in e-tailers

February 18, 2004 People who shop online experience more customer satisfaction than consumers in other industries, a study shows. Amazon.com scores highest with shopaholics. TAGS: online retailer, customer satisfaction, Amazon.com Inc., satisfaction, e-commerce, eBay Inc.

Sponsored matches for "e-commerce"