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Showing 1-3 of 3 results foundAmazon.com, the ketchup of the Internet?
February 19, 2003 Heinz scores big in a customer service taste test. But e-commerce companies, including Amazon, are outranking their brick-and-mortar counterparts when it comes to pleasing customers, a study shows.Survey: Dell customer satisfaction unsatisfactory
June 28, 2004 The PC maker relinquishes its first-place spot in services for business customers--a rare slip.Dell is swell, customers say
December 9, 2004 After a dip, the PC maker is getting higher satisfaction ratings for customer support among businesses.
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