Content from CNET tagged with

customer satisfaction

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Narrow Your Results: Dell (3); PC (3); Siebel Systems Inc. (2); HP (2); PC company (2); Microsoft Corp. (2); shareholder (2); survey (2); Lenovo (2); acquisition (2); Jim Allchin (1); Oracle Corp. (1); open source (1); database (1); customer service (1)

Product Reviews, Downloads, News Stories

Showing 1-9 of 9 results found

News
Customer satisfaction down among PC buyers
August 14, 2007 Both Apple and Dell lose ground with customers who wish for better product reliability and customer service, according to a new study. TAGS: American Customer Satisfaction Index, customer satisfaction, satisfaction, perception, survey, Apple Computer, PC company, Compaq Computer Corp., brand, leader, Dell, HP, PC
News
Judge dismisses Siebel shareholder suit
January 18, 2006 Court finds no proof that company overstated the performance and customer satisfaction claims of Siebel 7 software. TAGS: Siebel Systems Inc., Siebel 7, plaintiff, Judge, customer satisfaction, shareholder
News
Lenovo forms services unit
August 24, 2006 Global services unit, to be headed by a former Dell Services executive, intended to improve customer satisfaction. TAGS: Lenovo, customer satisfaction, acquisition, Dell
News
Satisfy customers, make money
August 16, 2005 A new study draws a direct correlation between keeping customers happy and making big money. TAGS: customer satisfaction, portal, America Online Inc., Yahoo! Inc., category, Google Inc., MSN, search engine, PC, Microsoft Corp.
Downloads
FormMax 3.5
electronic forms designer & management package TAGS: customer satisfaction, form, database
News
Dell is swell, customers say
December 9, 2004 After a dip, the PC maker is getting higher satisfaction ratings for customer support among businesses. TAGS: ranking, slide, PC company, customer satisfaction, IBM Corp., Lenovo, Dell, customer service, survey, researcher, HP, PC
News
Intellectual property in the era of open source
July 19, 2006 Tech industry veteran Brad Silverberg says those who believe "software IP is dead" are missing the point about open source. TAGS: intellectual property, open source, innovation, customer satisfaction, enterprise software, IP
News
Investors, analysts frown on exit of Siebel CEO
April 13, 2005 Stock drops as new CEO George Shaheen provides little information on his plan; analysts smell a buyout. TAGS: Siebel Systems Inc., board member, Oracle Corp., exit, CEO, customer satisfaction, acquisition
News
Gates, Ballmer pay holds at about $900,000
September 20, 2004 Paychecks stay the same for the top two, but compensation changes for other Microsoft workers as stock grants replace options. TAGS: Jim Allchin, stock option, dividend, Jeff Raikes, Steve Ballmer, award, Bill Gates, customer satisfaction, top executive, shareholder, worker, compensation, chairman, Microsoft Corp.

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