Content from CNET tagged with

customer satisfaction

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Narrow Your Results: Dell (3); PC (3); Siebel Systems Inc. (2); HP (2); PC company (2); survey (2); Lenovo (2); acquisition (2); board member (1); Judge (1); database (1); CEO (1); enterprise software (1); form (1); exit (1)

Product Reviews, Downloads, News Stories

Showing 1-8 of 8 results found

News
Customer satisfaction down among PC buyers
August 14, 2007 Both Apple and Dell lose ground with customers who wish for better product reliability and customer service, according to a new study. TAGS: American Customer Satisfaction Index, customer satisfaction, satisfaction, perception, survey, Apple Computer, PC company, brand, Compaq Computer Corp., Dell, leader, HP, PC
News
Judge dismisses Siebel shareholder suit
January 18, 2006 Court finds no proof that company overstated the performance and customer satisfaction claims of Siebel 7 software. TAGS: Siebel Systems Inc., Siebel 7, plaintiff, shareholder, customer satisfaction, Judge
News
Lenovo forms services unit
August 24, 2006 Global services unit, to be headed by a former Dell Services executive, intended to improve customer satisfaction. TAGS: Lenovo, customer satisfaction, acquisition, Dell
News
Satisfy customers, make money
August 16, 2005 A new study draws a direct correlation between keeping customers happy and making big money. TAGS: customer satisfaction, portal, America Online Inc., category, Yahoo! Inc., MSN, Google Inc., search engine, PC, Microsoft Corp.
News
Intellectual property in the era of open source
July 19, 2006 Tech industry veteran Brad Silverberg says those who believe "software IP is dead" are missing the point about open source. TAGS: intellectual property, open source, innovation, enterprise software, customer satisfaction, IP
News
Dell is swell, customers say
December 9, 2004 After a dip, the PC maker is getting higher satisfaction ratings for customer support among businesses. TAGS: PC company, ranking, IBM Corp., customer satisfaction, slide, Dell, Lenovo, customer service, survey, researcher, HP, PC
Downloads
FormMax 3.5
electronic forms designer & management package TAGS: customer satisfaction, form, database
News
Investors, analysts frown on exit of Siebel CEO
April 13, 2005 Stock drops as new CEO George Shaheen provides little information on his plan; analysts smell a buyout. TAGS: Siebel Systems Inc., board member, Oracle Corp., exit, CEO, customer satisfaction, acquisition

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