Content from CNET tagged with

CRM ^[x] , customer service ^[x]

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Product Reviews, Downloads, News Stories

Showing 1-8 of 8 results found

News
CRM maker adds usage tools
July 13, 2005 Entellium launches updated version of its hosted customer relationship management software, adding tools meant to help companies monitor how their business applications are used by employees. TAGS: Entellium, CRM, CRM company, CRM software, customer service, business application, worker, monitor
News
VC firm to buy Pivotal
October 9, 2003 TAGS: Pivotal Corp., Talisma Corp., venture-capital company, CRM, customer service
News
PeopleSoft's CRM chief leaves for start-up
March 10, 2004 The business software maker loses Joe Davis, the head of its customer relationship management unit, who has quit to lead start-up Coremetrics. TAGS: Joe Davis, Coremetrics, CRM, PeopleSoft Inc., business software, Oracle Corp., business software company, leadership, division, customer service, start-up, software company, California, CEO
News
Partners tackle new Microsoft CRM
July 6, 2005 With new features and optional on-demand delivery, Microsoft's new CRM package prompts partners to reassess their best prospects. TAGS: CRM, Microsoft CRM, on-demand, reseller, customer service, small business, Microsoft Corp., software company
Downloads
VueChat Server 12.31.2
Communicate with company representatives or government employees through a Web browser. TAGS: CRM, customer service, VoIP
News
Midmarket specialists update hosted CRM
June 27, 2005 Sage Software and RightNow Technologies, providers of customer relationship management tools, launch new hosted applications. TAGS: Sage Software, RightNow Technologies, CRM, customer survey, contact management, CRM system, hosted CRM, forecasting, on-demand, customer service
News
Salesforce adds on-demand to CRM tools
November 2, 2004 Business applications provider launches latest version of its hosted services, emphasizing greater customization, new capabilities. TAGS: Salesforce.com Inc., customer service management, Marc Benioff, CRM, customization, customer service, on-demand, Cisco Systems Inc., San Francisco
News
Siebel outlines product plans
October 8, 2003 Siebel Systems is working on a slew of new features for its set of business-management applications and plans to release them in new versions of the programs next year. TAGS: Siebel Systems Inc., Universal Application Network, CRM, business management, customer service, IBM Corp., Microsoft Corp.

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CRM [x] , customer service [x]

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CRM ^[x] , customer service ^[x]