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DownloadsInbound Call center Profit Book 1.1
Learn how to outsource your inbound call centers services.
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NewsIndia tries exam to boost quality of outsourcing
August 24, 2005 Country launches national entry exam aimed at improving quality of recruits for call-center and IT jobs in the outsourcing industry. -
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Insecurities over Indian outsourcing
April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas.
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