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Business Process Outsourcing Profit Book 1.1
Learn how to outsource your business.
TAGS:
BPO
,
business process
News
Eastern Europe: Outsourcing hot spot?
December 11, 2006
McKinsey predicts that the business process outsourcing industry will support 130,000 jobs in the region by 2008.
TAGS:
BPO
,
Eastern Europe
,
business process
,
region
,
outsourcing
,
India
,
location
News
Megadeals aid outsourcing recovery
January 18, 2008
Growth among Indian companies, contracts for financial and other business services helped sector bounce back, report says.
TAGS:
outsourcing
,
megadeal
,
BPO
,
Indian company
,
business process
,
India
,
Europe
News
Indian software, service exports on rise
June 2, 2005
Revenue reached $17.2 billion over a 12-month period ending in 2005--or growth of 34.5 percent over the previous year.
TAGS:
BPO
,
business process
,
Tata Consultancy Services Ltd.
,
Infosys Technologies Ltd.
,
Indian company
,
network infrastructure
,
R&D
,
India
,
U.S.
News
Software-licensing costs predicted to fall
November 19, 2007
Gartner says vendors' profit margins will drop as SaaS, open source, and outsourcing give buyers more bargaining power.
TAGS:
BPO
,
Gartner Inc.
,
software-as-a-service
,
buyer
,
profit margin
,
business process
,
open source
,
vendor
,
software company
,
information technology
Downloads
Inbound Call center Profit Book 1.1
Learn how to outsource your inbound call centers services.
TAGS:
call-center
,
BPO
,
business process
News
India tries exam to boost quality of outsourcing
August 24, 2005
Country launches national entry exam aimed at improving quality of recruits for call-center and IT jobs in the outsourcing industry.
TAGS:
BPO
,
business process
,
exam
,
outsourcing
,
call-center
,
India
,
industry standard
,
information technology
News
Insecurities over Indian outsourcing
April 26, 2005
Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas.
TAGS:
BPO
,
Mphasis BFL Ltd.
,
outsourcing company
,
offshore
,
call-center
,
India
,
perception
,
theft
,
outsourcing
,
Forrester Research Inc.
,
business process
,
bank
,
America
,
task
,
U.S.
,
customer service
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