Content from CNET tagged with
BPO
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Showing 1-19 of 19 results found-
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NewsEastern Europe: Outsourcing hot spot?
December 11, 2006 McKinsey predicts that the business process outsourcing industry will support 130,000 jobs in the region by 2008. -
News
Megadeals aid outsourcing recovery
January 18, 2008 Growth among Indian companies, contracts for financial and other business services helped sector bounce back, report says. -
Downloads
Inbound Call center Profit Book 1.1
Learn how to outsource your inbound call centers services.
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News
Software-licensing costs predicted to fall
November 19, 2007 Gartner says vendors' profit margins will drop as SaaS, open source, and outsourcing give buyers more bargaining power. -
News
Indian software, service exports on rise
June 2, 2005 Revenue reached $17.2 billion over a 12-month period ending in 2005--or growth of 34.5 percent over the previous year. -
News
India tries exam to boost quality of outsourcing
August 24, 2005 Country launches national entry exam aimed at improving quality of recruits for call-center and IT jobs in the outsourcing industry. -
News
Insecurities over Indian outsourcing
April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. -
News
Gartner: Outsourcing costs more than in-house
March 5, 2005 Customer service operations sent overseas can cost almost a third more, according to a new study. -
News
Nasscom keeps ringing worker shortage warning bell
November 9, 2006 Faces of Indian tech outsourcing say the industry could face a shortage of a half million workers by 2010. -
News
Indian call center worker arrested
September 7, 2005 In a new case of alleged data theft, Indian police have arrested a call center employee in the outsourcing hub of Gurgaon. -
News
India faces offshore IT skills crisis by 2010
December 14, 2005 Focus on skills and quality of workforce; physical infrastructure also needs "immediate attention," says report. -
News
India to tighten offshoring data security
May 9, 2006 In the wake of data thefts, initiative will set and enforce standards among providers of outsourced services. -
News
Pension deal bites into IBM profit
October 18, 2004 The tech bellwether racks up a healthy rise in net income for the third quarter, despite taking a hit from a legal settlement. -
News
Is Bangalore bigger than Silicon Valley?
July 28, 2004 Some say the offshore-outsourcing capital is on the verge of overtaking Santa Clara County as the world's biggest technology hub. -
News
HP fattened up before latest trim
July 21, 2005 Despite major job cuts after the Compaq merger, the company is back to its mid-2002 size. Was it institutional bloat? Offshore expansion? -
News
India's tech renaissance: Map
June 27, 2005 State government initiatives and an emerging pool of skilled staff are spurring IT services growth in Indian cities. -
News
Outsourcing's next big thing--Malaysia?
September 2, 2004 The country's infrastructure makes it an attractive candidate for offshore work, a research company says.
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