May 24, 2005With customer complaints mounting, CEO Niklas Zennström wants to make sure Skype doesn't become a victim of its own success.TAGS:SkypeOut, Skype, telephone system, QoS, call, CEO, broadband
July 6, 2006FirstHand Technologies CEO David Hattey gets a firsthand lesson about the ups and downs of using dual-mode cell phones.TAGS:Barcelona, VoIP, hotel, Spain, PBX, QoS, IP, Europe, Wi-Fi, call
March 8, 2005Hip handsets' disconnection from e-mail, IM and other data services angers customers, who get only limited information from Danger.TAGS:outage, data service, T-Mobile, QoS, forum, post, IM, e-mail