online support

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Dell hooks up PC customers with online support

June 2, 2006 All U.S. Dell customers under warranty will now receive the one-on-one online tech support for free. TAGS: online support, Dell, warranty, PC

Help me? No, drop dead

April 21, 2005 If you've put in a Web site inquiry, consultant Terry Golesworthy explains why you shouldn't hold your breath waiting for a response. TAGS: inquiry, corporation, online support, response, e-mail

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