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Instant messaging latest trend in e-commerce software

 April 6, 2000 Instant messaging technology, popular among consumers, is beginning to take hold among businesses as an effective means of communication. TAGS: Lotus, Novell Inc., e-commerce, IM, instant messenger, Netscape Communications Corp., America Online Inc., Sun Microsystems Inc., alliance, communication, Time Warner Inc., vice president, IBM Corp., Los Angeles, AOL Instant Messenger, software company
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