November 9, 2006Faces of Indian tech outsourcing say the industry could face a shortage of a half million workers by 2010.TAGS:work force, BPO, India, worker
April 28, 2005British companies are hiring backpackers to work in India-based call centers to try to bridge culture gap between agents and customers.TAGS:call-center, India, British company, U.K., bond, agent, hiring, worker
June 27, 2006A worker is accused of accessing confidential account information and passing it on to criminal associates in the U.K.TAGS:Bangalore, breach, U.K., bank, India, worker, security