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Dell trails IBM, HP in server satisfaction

November 2, 2005 Server customers say things are getting a little testy on the 1-800 Dell line. TAGS: satisfaction, survey, firm, IBM Corp., HP, server, U.S., PC

Survey: Dell customer satisfaction unsatisfactory

June 28, 2004 The PC maker relinquishes its first-place spot in services for business customers--a rare slip. TAGS: satisfaction, customer satisfaction, survey, PC company, customer service, factor, HP, IBM Corp.

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