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Content from CNET tagged with
Datamonitor
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U.S. call center jobs moving to Canada
August 26, 2004
Research firm predicts closure of more than 3,000 U.S. centers as jobs fly north.
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Datamonitor
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Canada
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India
,
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customer service
,
U.S.
,
U.K.
Analyst: Social networking faces uncertain future
October 19, 2007
Report by U.K.-based Datamonitor compares popularity of social-networking sites to the dot-com boom, and warns that long-term growth is by no means assured.
TAGS:
Datamonitor
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social networking
,
networking
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dot-com
,
Facebook
'Nearshore'--the new offshore?
August 6, 2004
Former Eastern bloc countries and North Africa are challenging destinations such as India for U.K. outsourcing.
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Datamonitor
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call-center
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Czech Republic
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offshore
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Bulgaria
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Eastern Europe
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outsourcing
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India
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U.K.
,
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Survey: Tagging tech gets to work
April 29, 2005
Manufacturers are getting sophisticated in their RFID projects. In other findings: They won't do Linux just because it's Linux.
TAGS:
Datamonitor
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RFID
,
utility computing
,
ERP
,
supply chain
,
tagging
,
survey
,
CRM
,
North America
,
Linux
,
Wal-Mart Stores Inc.
,
Europe
,
information technology
Indian offshore call centers 'not doomed'
March 8, 2007
Some companies are pulling customer services back to U.K., but investment in offshore markets is expected to continue.
TAGS:
call-center
,
Datamonitor
,
outsourcing
,
customer service
Outsourcers combine to take on IT services giants
September 2, 2004
IT services giants will come under pressure from outsourcing alliances, as companies team up to beat the big guns.
TAGS:
IT services
,
IT services company
,
Datamonitor
,
call-center
,
outsourcing company
,
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,
Accenture Ltd.
,
information technology
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