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customer service [x] , on-demand [x] , Salesforce.com Inc. [x]

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Salesforce adds on-demand to CRM tools

November 2, 2004 Business applications provider launches latest version of its hosted services, emphasizing greater customization, new capabilities. TAGS: Salesforce.com Inc., customer service management, Marc Benioff, CRM, customization, customer service, on-demand, Cisco Systems Inc., San Francisco

PeopleSoft founder taking on Oracle again

November 6, 2006 Dave Duffield's new company to compete with Salesforce.com, recent on-demand moves by SAP and archrival Oracle. TAGS: Workday, PeopleSoft Inc., human capital management, ERP system, on-demand, SAP AG, ERP, Oracle Corp., regulatory compliance, payroll, Salesforce.com Inc., enterprise application, customer service, founder, CEO
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