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Showing 1-6 of 6 results foundMicrosoft backs GetHuman customer service plan
August 8, 2006 Initiative is designed to set industrywide standards for customer service; companies can advertise compliance.Xbox repair process leaves gamers in a fix
August 3, 2007 Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service.A black eye for Xbox customer service
March 27, 2007 Microsoft is overhauling its Xbox customer service after hackers were able to trick staffers into providing access to gamers' accounts.Partners tackle new Microsoft CRM
July 6, 2005 With new features and optional on-demand delivery, Microsoft's new CRM package prompts partners to reassess their best prospects.Microsoft outlines business software redesign
March 7, 2005 Gates and company to talk up new programs this week at San Diego shindig as company continues searching for the right ERP formula.Linux PCs: Customer service or lip service?
November 2, 2005 Despite much hype over Linux, finding a new home PC running the open-source operating system is no easy task. Photos: Looking for a Linux PC
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