Content from CNET tagged with

customer service ^[x] , high-technology company ^[x]

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Study: Tech sites could improve customer service

April 5, 2004 High-technology companies deliver mixed results, when it comes to treating online customers with respect, according to a customer research group. TAGS: high-technology company, inquiry, permission, cookie, customer service, IBM Corp.

R-E-S-P-E-C-T, find out what it means to tech firms

June 3, 2005 Customer Respect Group says tech firms have taken customer service up a notch, but still have trouble responding to e-mails. TAGS: high-technology company, Siebel Systems Inc., survey, customer service, improvement, HP, e-mail

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