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Content from CNET tagged with

CRM

Show Results by: Show All; News (95); Downloads (104)

Narrow Your Results: Siebel Systems Inc. (39); Oracle Corp. (38); Salesforce.com Inc. (36); on-demand (35); Microsoft Corp. (33); SAP AG (31); software company (20); CEO (18); acquisition (17); PeopleSoft Inc. (15); hosted CRM (12); ERP (12); Larry Ellison (11); Microsoft Windows (10); Marc Benioff (9)

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News Stories

Showing 1-20 of 95 results found

Oracle acquires Telephony@Work

June 13, 2006 To bolster its on-demand CRM offerings, company buys maker of software for setting up Web-based call centers. TAGS: contact center, CRM, call-center, Oracle Corp.

Gates on Oracle and Siebel: 'You get deals.'

September 17, 2005 On this week's merger announcement, Bill Gates explains why it's a "brilliant forecast." TAGS: Siebel Systems Inc., CRM, Oracle Corp., Bill Gates

Salesnet updates hosted CRM

August 8, 2005 New system boasts some 50 improvements, including tweaks that make it easier for workers to begin using the software, company says. TAGS: Salesnet, hosted CRM, CRM, worker

CRM sector not done with mergers yet, says Gartner

June 20, 2006 Frustration from company boards, founders over slow growth will fuel further consolidation, researcher predicts. TAGS: CRM, Gartner Inc., consolidation, Salesforce.com Inc., SAP AG, Siebel Systems Inc., PeopleSoft Inc., market leader, Oracle Corp., merger, software-as-a-service, sector, founder, Microsoft Corp.

SAP to debut hosted CRM service

January 30, 2006 SAP has said its new service will offer customer flexibility and differentiate it from entrenched competitors. Is it too late? TAGS: hosted CRM, CRM, SAP AG, Siebel Systems Inc., Salesforce.com Inc., Oracle Corp., on-demand

Is Microsoft bringing CRM to the masses?

November 9, 2005 CRM should fit how people work, not the other way around, Microsoft's Brad Wilson says. TAGS: CRM, Siebel Systems Inc., Microsoft CRM, Salesforce.com Inc., on-demand, pricing, Microsoft Corp., information technology, Microsoft Outlook, Microsoft Office

CRM maker adds usage tools

July 13, 2005 Entellium launches updated version of its hosted customer relationship management software, adding tools meant to help companies monitor how their business applications are used by employees. TAGS: Entellium, CRM, CRM company, CRM software, business application, worker, customer service, monitor

Oracle signals 'no change' in CRM strategy

June 14, 2006 The company will continue its current lines of business, adding the promise of full integration through its Fusion strategy. TAGS: CRM, Siebel Systems Inc., Oracle Corp., Gartner Inc., line of business, PeopleSoft Inc., Salesforce.com Inc., on-demand, SAP AG, integration, figure, London, conference

Microsoft delays CRM release after exec shuffle

February 10, 2005 After division head departs, Microsoft puts off version 2.0 of its customer relationship management software. TAGS: CRM, PeopleSoft Inc., SAP AG, division, Microsoft CRM, sales force, exec, Oracle Corp., Microsoft Corp.

Oracle's on-demand lineup adds Siebel, PeopleSoft tools

October 19, 2006 Launches Oracle PeopleSoft Enterprise On Demand and Oracle On Demand for Siebel CRM, featuring services acquired in mergers with the software makers. TAGS: Siebel Systems Inc., PeopleSoft Inc., CRM, on-demand, Oracle Corp., merger

Deltek acquires Welcom

March 20, 2006 Enterprise management software developer is expected to announce Monday that it has acquired Welcom. TAGS: project portfolio management, enterprise management, ERP, CRM

Microsoft CRM update aims at firms big and small

December 6, 2005 Long-awaited software introduces new subscription-based pricing and marketing management tools. TAGS: CRM, Microsoft CRM, SAP AG, AMR Research, Oracle Corp., pricing, Microsoft Corp., server

Research points to CRM rebound

August 23, 2005 After several years of flat performance, CRM sales jumped last year, driven by rapid adoption of on-demand offerings, report says. TAGS: CRM, on-demand, SAP AG, AMR Research, CRM company, Siebel Systems Inc., Salesforce.com Inc., ERP, manufacturing, Oracle Corp.

Sage merges Web 2.0 tech into CRM line

March 14, 2008 The company will incorporate Web 2.0 functionality gradually until 2010, in a bid to better take on Microsoft and Salesforce.com. (By Suzanne Tindal of ZDNet Australia) TAGS: Sage Software, CRM, Web 2.0, ERP, software-as-a-service, Salesforce.com Inc., mashup, Microsoft Corp.

Microsoft to ship CRM 3.0 update in December

November 3, 2005 Update will include hosted version of the CRM product and subscription-style pricing. TAGS: CRM, Marc Benioff, Salesforce.com Inc., Salesforce.com AppExchange, hosted CRM, Microsoft CRM, pricing, Microsoft Corp.

Microsoft previews next-generation CRM

July 5, 2005 The software giant takes the wraps off its new customer relationship management system. TAGS: CRM, CRM system, Microsoft CRM, on-demand, general manager, Microsoft Corp., conference

Will SAP sample hosted recipe?

July 1, 2005 Rumors are that enterprise software giant SAP will launch a fully hosted version of its CRM software. The big question is, when? TAGS: SAP AG, CRM, Salesforce.com Inc., hosted CRM, Marc Benioff, on-demand business, on-demand, enterprise software, Siebel Systems Inc., CRM software, speculation, business software, CEO, leader

August 15, 2005 Software giant promises to deliver on-demand CRM system that's something different. But industry watchers say it may not be easy. TAGS: SAP AG, hosted CRM, CRM, on-demand, CRM system, Henning Kagermann, business process, rival, business software, Oracle Corp.