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Content from CNET tagged with

credit card ^[x] , pretexting ^[x] , security ^[x]

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Narrow Your Results: Sprint Nextel (1); account (1); customer service (1); games (1); Microsoft Corp. (1); Microsoft Xbox (1); Xbox Live (1); gamer (1); AT&T Corp. (1); Larry Hryb (1); Stephen Toulouse (1); e-mail (1); HP (1); telecommunications (1); telecommunications industry (1)

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A black eye for Xbox customer service

March 27, 2007 Microsoft is overhauling its Xbox customer service after hackers were able to trick staffers into providing access to gamers' accounts. TAGS: Larry Hryb, Xbox Live, pretexting, Microsoft Xbox, Stephen Toulouse, customer service, account, gamer, credit card, security, Microsoft Corp., games

Security breaches are wake-up calls to phone companies

September 8, 2006 Experts say phone companies lag behind other industries in keeping customer information under wraps. TAGS: telecommunications industry, pretexting, telecommunications, Sprint Nextel, AT&T Corp., credit card, HP, security, e-mail

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