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FAQ: Demystifying VoIP
August 11, 2005
As use of Net telephony increases, so does the number of questions about it. Here are answers to some of the common ones.
TAGS:
VoIP service
,
VoIP
,
call
,
telephony
,
cable company
,
adapter
,
IP
,
broadband
,
cell phone
,
modem
,
IM
,
e-mail
,
PC
Skype callers: 'Customer service, please?'
February 16, 2005
VoIP provider jockeys to handle complaints about its one revenue-generating service.
TAGS:
Skype
,
SkypeOut
,
phone provider
,
Internet phone
,
Internet phone company
,
customer service
,
caller
,
VoIP company
,
BellSouth Corp.
,
VoIP
,
call
,
billing
,
AT&T Corp.
,
IP
,
U.S.
,
e-mail
New tools test VoIP security
August 3, 2006
Programs are meant to boost security, but attackers can also use them to disconnect calls or reassign extensions.
TAGS:
VoIP security
,
VoIP
,
telephony system
,
TippingPoint Technologies
,
security tool
,
telephony
,
call
,
security
Short-circuiting the VoIP revolution
September 11, 2006
Brix Networks CTO Kaynam Hedayat warns that VoIP quality is getting worse, not better.
TAGS:
VoIP
,
voice quality
,
revolution
,
VoIP company
,
IP
,
provider
,
bandwidth
,
call
,
Internet Service Provider
FAQ: Why the FCC is targeting VoIP 911 calls
May 19, 2005
Emergency calls made over Net phone connections aren't always reliable. The Feds want a foolproof system.
TAGS:
VoIP
,
Internet phone
,
operator
,
call
,
caller
,
VoIP company
,
infrastructure
,
phone number
,
address
,
broadband
,
IP
Feds to enforce VoIP cutoffs?
September 26, 2005
Tens of thousands of VoIP users could see their service disrupted, as FCC moves ahead with Net telephony requirements.
TAGS:
VoIP
,
acknowledgement
,
VoIP company
,
deadline
,
Time Warner Inc.
,
Internet phone
,
requirement
,
provider
,
call
Vonage says it's E911 compliant
December 14, 2005
VoIP operator says all customer 911 calls will include caller's phone number and address, per FCC regulations.
TAGS:
Vonage Holdings Corp.
,
E911
,
operator
,
VoIP
,
caller
,
regulation
,
compliance
,
call
,
IP
TI helps Net telephony providers manage devices
January 16, 2006
Texas Instruments software aims to help VoIP operators troubleshoot problems and automatically adjust their networks.
TAGS:
Texas Instruments Inc.
,
VoIP
,
telephony
,
technician
,
call-center
,
VoIP company
,
IP telephony
,
IP
,
operator
,
call
Skype protocol cracked?
July 14, 2006
Chinese engineers claim that they've reverse engineered it. Could this spell licensing trouble for eBay?
TAGS:
Skype
,
protocol
,
VoIP
,
Google Talk
,
client software
,
blog posting
,
engineer
,
eBay Inc.
,
call
,
API
,
developer
,
blog
,
IP
,
Google Inc.
FAQ: FCC sets rules for VoIP 911
June 15, 2005
New FCC guidelines require Net phones to include a sticker warning that calls to 911 may not get through to a live operator.
TAGS:
VoIP service
,
VoIP
,
VoIP company
,
operator
,
service provider
,
caller
,
rule
,
Internet phone
,
subscriber
,
call
,
broadband
,
adapter
,
U.S.
Verizon offers lower-cost Net phone service
April 6, 2005
For $19.95 per month, the plan offers 500 minutes of outbound local and domestic long-distance calls.
TAGS:
Verizon Communications
,
subscriber
,
Internet phone
,
VoIP
,
call
,
AT&T Corp.
Telcos' evolving response to Net phone services
May 30, 2007
While Verizon fights Vonage in court, Deutsche Telekom makes a strategic investment in another Internet calling company.
TAGS:
Deutsche Telekom AG
,
VoIP
,
Internet phone
,
Vonage Holdings Corp.
,
telephone company
,
VoIP service
,
telecommunications company
,
investment
,
carrier
,
Skype
,
threat
,
call
,
eBay Inc.
,
start-up
,
Verizon Communications
,
broadband
Vonage may route 911 call to Congress, FCC
March 31, 2005
The Net phone provider considers asking for help solving problems with SBC over subscriber access to the emergency network.
TAGS:
Vonage Holdings Corp.
,
SBC Communications Inc.
,
Internet phone company
,
Internet phone
,
Qwest Communications Inc.
,
VoIP
,
BellSouth Corp.
,
VoIP company
,
call
,
infrastructure
,
operator
,
IP
,
Verizon Communications
,
AT&T Corp.
,
letter
Net telephone fees have users fuming
January 26, 2005
Trying to soothe state regulators by highlighting regulatory fees, VoIP providers are instead infuriating some of their customers.
TAGS:
VoIP
,
VoIP company
,
regulator
,
Internet phone
,
fee
,
local phone company
,
phone provider
,
IP
,
BellSouth Corp.
,
broadband
,
Vonage Holdings Corp.
,
call
,
AT&T Corp.
Vonage tops study of Net phone service
July 12, 2005
Study ranks clarity and reliability of six VoIP providers, but finds Net telephony still lags behind plain old phone service.
TAGS:
Keynote Systems Inc.
,
AT&T CallVantage
,
VoIP
,
Vonage Holdings Corp.
,
phone service
,
Internet phone
,
reliability
,
study
,
IP telephony
,
call
,
telephony
,
audio
,
AT&T Corp.
Vonage says broadband provider blocks its calls
February 15, 2005
A major broadband operator isn't letting Vonage calls through, and the VoIP provider wants an FCC investigation.
TAGS:
Vonage Holdings Corp.
,
broadband provider
,
VoIP
,
broadband
,
Internet phone
,
call
,
IP
Mexico telephone operator under VoIP fire
April 25, 2005
Telmex accused of unfair practices, including blocking Web sites that VoIP operators use to register new customers.
TAGS:
VoIP
,
Mexico
,
Skype
,
operator
,
VoIP service
,
Internet phone
,
broadband
,
BellSouth Corp.
,
spokeswoman
,
government
,
IP
,
call
,
AT&T Corp.
,
situation
,
e-mail
Senators back Net phone reprieve
November 2, 2005
Net phone customers without 911 access may not be faced with a forcible disconnection after all.
TAGS:
VoIP company
,
VoIP
,
Internet phone
,
E911
,
bill
,
regulation
,
senator
,
Sen.
,
compliance
,
call
,
Florida
,
requirement
,
IP
,
Republican
AOL, Microsoft prep dueling VoIP efforts
September 20, 2005
America Online plans to launch its Net phone service within three weeks, while Redmond is partnering with Qwest.
TAGS:
AOL TotalTalk
,
Qwest Communications Inc.
,
Internet phone
,
VoIP
,
America Online Inc.
,
small and medium business
,
Time Warner Inc.
,
call
,
IM
,
Microsoft Corp.
,
e-mail
Pharming and other security woes hector VoIP
June 6, 2005
With hackers now focusing on Net phone calls, security needs to be tightened, say executives gathered in Chicago for Supercomm 2005.
TAGS:
SuperComm
,
pharming
,
VoIP
,
VoIP security
,
IP
,
VoIP company
,
VoIP service
,
IP telephony
,
Gartner Inc.
,
telephony
,
security
,
hacker
,
Chicago
,
call
,
attack
,
IP address
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