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Content from CNET tagged with
call
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,
Internet phone
[x]
,
VoIP company
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News Stories
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Skype callers: 'Customer service, please?'
February 16, 2005
VoIP provider jockeys to handle complaints about its one revenue-generating service.
TAGS:
Skype
,
SkypeOut
,
phone provider
,
Internet phone
,
customer service
,
Internet phone company
,
caller
,
VoIP company
,
BellSouth Corp.
,
VoIP
,
call
,
billing
,
AT&T Corp.
,
IP
,
U.S.
,
e-mail
Senators back Net phone reprieve
November 2, 2005
Net phone customers without 911 access may not be faced with a forcible disconnection after all.
TAGS:
VoIP company
,
VoIP
,
Internet phone
,
E911
,
bill
,
regulation
,
senator
,
compliance
,
Florida
,
Sen.
,
call
,
requirement
,
IP
,
Republican
FAQ: Why the FCC is targeting VoIP 911 calls
May 19, 2005
Emergency calls made over Net phone connections aren't always reliable. The Feds want a foolproof system.
TAGS:
VoIP
,
Internet phone
,
operator
,
call
,
caller
,
VoIP company
,
infrastructure
,
phone number
,
address
,
broadband
,
IP
Feds to enforce VoIP cutoffs?
September 26, 2005
Tens of thousands of VoIP users could see their service disrupted, as FCC moves ahead with Net telephony requirements.
TAGS:
VoIP
,
acknowledgement
,
VoIP company
,
deadline
,
Time Warner Inc.
,
Internet phone
,
requirement
,
provider
,
call
Vonage may route 911 call to Congress, FCC
March 31, 2005
The Net phone provider considers asking for help solving problems with SBC over subscriber access to the emergency network.
TAGS:
Vonage Holdings Corp.
,
SBC Communications Inc.
,
Internet phone company
,
Qwest Communications Inc.
,
Internet phone
,
VoIP
,
BellSouth Corp.
,
VoIP company
,
call
,
operator
,
infrastructure
,
Verizon Communications
,
IP
,
AT&T Corp.
,
letter
Vonage says Clearwire interfered with VoIP calls
April 6, 2005
As competition heats up Net-phone providers and traditional telecoms, blocked calls are becoming common.
TAGS:
Clearwire Corp.
,
Vonage Holdings Corp.
,
VoIP
,
operator
,
VoIP company
,
telecommunications
,
broadband provider
,
telecommunications company
,
cable company
,
Internet phone
,
broadband
,
call
Net telephone fees have users fuming
January 26, 2005
Trying to soothe state regulators by highlighting regulatory fees, VoIP providers are instead infuriating some of their customers.
TAGS:
VoIP
,
VoIP company
,
Internet phone
,
regulator
,
fee
,
local phone company
,
phone provider
,
BellSouth Corp.
,
Vonage Holdings Corp.
,
broadband
,
IP
,
call
,
AT&T Corp.
States gang up on Vonage
April 11, 2005
First came Texas. Will New York and California be next to file lawsuits against the VoIP provider over its 911 service?
TAGS:
Vonage Holdings Corp.
,
Internet phone company
,
Internet phone
,
Eliot Spitzer
,
lawsuit
,
Texas
,
VoIP
,
spokesman
,
IP telephony
,
VoIP company
,
BellSouth Corp.
,
attorney general
,
call
,
state
,
telephony
,
New York
Net phone 911 mandate may hit nomads hardest
May 20, 2005
Carriers who hand out VoIP numbers that aren't based on where customers live are the ones affected by the FCC's ruling.
TAGS:
VoIP
,
VoIP company
,
Internet phone
,
operator
,
phone network
,
telephone number
,
BellSouth Corp.
,
game console
,
AT&T Corp.
,
call
,
IM
,
console
FAQ: FCC sets rules for VoIP 911
June 15, 2005
New FCC guidelines require Net phones to include a sticker warning that calls to 911 may not get through to a live operator.
TAGS:
VoIP service
,
VoIP
,
VoIP company
,
operator
,
service provider
,
rule
,
caller
,
Internet phone
,
subscriber
,
call
,
broadband
,
adapter
,
U.S.
Biggest Bell to hand 911 access to VoIP operators
April 26, 2005
In another sign of detente, Verizon plans to open its 911 emergency calling infrastructure to providers of Net-based phoning.
TAGS:
emergency
,
Vonage Holdings Corp.
,
VoIP
,
Internet phone
,
BellSouth Corp.
,
operator
,
VoIP company
,
Verizon Communications
,
Qwest Communications Inc.
,
infrastructure
,
call
,
New York City
,
AT&T Corp.
Qwest gives Vonage the 911
April 20, 2005
Baby Bell hands VoIP operator proper access to emergency network. Other Bells, VoIP companies could follow, filling major hole in Net phoning.
TAGS:
Vonage Holdings Corp.
,
Qwest Communications Inc.
,
VoIP
,
BellSouth Corp.
,
infrastructure
,
VoIP company
,
emergency
,
operator
,
Internet phone
,
call
,
SBC Communications Inc.
,
agreement
,
trial
,
Verizon Communications
,
AT&T Corp.
AT&T Net phone disappoints
March 17, 2005
It's got 53,000 subscribers after millions were spent on marketing.
TAGS:
AT&T CallVantage
,
AT&T Corp.
,
Internet phone
,
SBC Communications Inc.
,
subscriber
,
VoIP
,
phone network
,
VoIP company
,
BellSouth Corp.
,
call
,
cell phone
,
brand
Canadian regulators to go easy on VoIP upstarts?
May 6, 2005
The deadline is quickly approaching for Canada to decide how it'll regulate Net phone services, and some predict it'll favor upstarts.
TAGS:
upstart
,
VoIP
,
Incumbent Local Exchange Carrier
,
Vonage Holdings Corp.
,
commission
,
regulator
,
Internet phone
,
TELUS Corp.
,
deadline
,
telephone company
,
VoIP company
,
VoIP service
,
Canada
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call
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