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Skype callers: 'Customer service, please?'
February 16, 2005 VoIP provider jockeys to handle complaints about its one revenue-generating service.Staples offers AT&T Net phone starter kit
January 6, 2005 The office supply chain is selling a kit that includes a Linksys router and instructions on how to sign up for CallVantage.Verizon offers lower-cost Net phone service
April 6, 2005 For $19.95 per month, the plan offers 500 minutes of outbound local and domestic long-distance calls.Telcos' evolving response to Net phone services
May 30, 2007 While Verizon fights Vonage in court, Deutsche Telekom makes a strategic investment in another Internet calling company.FAQ: Why the FCC is targeting VoIP 911 calls
May 19, 2005 Emergency calls made over Net phone connections aren't always reliable. The Feds want a foolproof system.AOL, Microsoft prep dueling VoIP efforts
September 20, 2005 America Online plans to launch its Net phone service within three weeks, while Redmond is partnering with Qwest.Bells ringing in Net phone 911
March 7, 2005 Meetings between nation's local phone elite and Net phone providers are spurring action to ease major VoIP concern.Texas sues Vonage over 911 problem
March 22, 2005 U.S. Net phone leader wasn't clear about technology's less reliable 911 service, state attorney general claims.This week in Net telephony
May 20, 2005 Both the FCC and Congress take steps to ensure the availability of 911 to Net phone subscribers. Also: Ambert alerts head for your phone.States gang up on Vonage
April 11, 2005 First came Texas. Will New York and California be next to file lawsuits against the VoIP provider over its 911 service?Vonage may route 911 call to Congress, FCC
March 31, 2005 The Net phone provider considers asking for help solving problems with SBC over subscriber access to the emergency network.Vonage tops study of Net phone service
July 12, 2005 Study ranks clarity and reliability of six VoIP providers, but finds Net telephony still lags behind plain old phone service.FCC requires VoIP to clean up its 911 act
May 19, 2005 Net phone operators face a late September deadline to fix their 911 systems, the FCC rules.Vonage says broadband provider blocks its calls
February 15, 2005 A major broadband operator isn't letting Vonage calls through, and the VoIP provider wants an FCC investigation.Skype phones sans the PC
August 31, 2006 New cordless phones let users of the Internet phone service make calls without a computer.Vonage says Clearwire interfered with VoIP calls
April 6, 2005 As competition heats up Net-phone providers and traditional telecoms, blocked calls are becoming common.Senators back Net phone reprieve
November 2, 2005 Net phone customers without 911 access may not be faced with a forcible disconnection after all.Motorola phones to call on Wi-Fi, VoIP
February 14, 2005 Internet phone companies and cell phone giants grapple with Internet phone technology at 3GSM show in Cannes, France.Skype broadens its Net phone horizons
July 23, 2004 The start-up hopes to expand beyond its free software offering but with a pricing model that differs from that of carriers like Verizon.Net telephone fees have users fuming
January 26, 2005 Trying to soothe state regulators by highlighting regulatory fees, VoIP providers are instead infuriating some of their customers.
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