Version: 2008
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Content from CNET tagged with

information technology [x] , outsourcing [x] , call-center [x]

News Stories

Showing 1-3 of 3 results found

Indian call center worker arrested

 September 7, 2005 In a new case of alleged data theft, Indian police have arrested a call center employee in the outsourcing hub of Gurgaon. TAGS: call-center, BPO, outsourcing, worker, client, information technology

India tries exam to boost quality of outsourcing

 August 24, 2005 Country launches national entry exam aimed at improving quality of recruits for call-center and IT jobs in the outsourcing industry. TAGS: BPO, business process, exam, outsourcing, call-center, India, industry standard, information technology

Insecurities over Indian outsourcing

 April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. TAGS: BPO, Mphasis BFL Ltd., outsourcing company, offshore, call-center, India, perception, theft, Forrester Research Inc., outsourcing, business process, bank, task, U.S., America, customer service
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