call-center ^[x] , information technology ^[x]

Show Results by: News (4)

Narrow Your Results: BPO (3); business process (2); outsourcing (2); India (2); offshore (1); bank (1); Mphasis BFL Ltd. (1); operation (1); Australian Broadcasting Corp. (1); industry standard (1); customer service (1); Forrester Research Inc. (1); exam (1); client (1); worker (1)

News Stories

Showing 1-4 of 4 results found

Indian call center worker arrested

September 7, 2005 In a new case of alleged data theft, Indian police have arrested a call center employee in the outsourcing hub of Gurgaon. TAGS: call-center, BPO, outsourcing, worker, client, information technology

Insecurities over Indian outsourcing

April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. TAGS: BPO, Mphasis BFL Ltd., outsourcing company, offshore, call-center, India, perception, theft, business process, Forrester Research Inc., bank, task, U.S., America, customer service, information technology

Indian call center under suspicion of ID breach

August 16, 2005 An Australian TV show claims that it was able to buy overseas customer data at an Indian call center. TAGS: Australian Broadcasting Corp., call-center, operation, information technology

India tries exam to boost quality of outsourcing

August 24, 2005 Country launches national entry exam aimed at improving quality of recruits for call-center and IT jobs in the outsourcing industry. TAGS: BPO, exam, outsourcing, business process, call-center, India, industry standard, information technology

Sponsored matches for "information technology"

Popular topics: Apple iPhone; Apple iPod; Cell phones; Dell; GPS; LCD TV

CNET sites: CNET Site map; CNET TV; Downloads; News; Reviews; Shopper.com

More information: Newsletters; CNET Mobile; Customer Help Center; RSS; CNET Widgets; About CNET

call-center [x] , information technology [x]