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Content from CNET tagged with

broadband [x] , customer service [x] , Time Warner Inc. [x]

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Showing 1-3 of 3 results found

AOL to offer Covad DSL

 March 11, 2004 The Internet service provider announces a partnership to offer broadband Internet service through Covad Communications Group. TAGS: Covad Communications Group Inc., Covad DSL, DSL, America Online Inc., leasing, broadband, subscriber, Time Warner Inc., broadband Internet, Internet service, customer service, billing

AOL agrees to customer service reform

 August 24, 2005 America Online will pay $1.25 million to New York state and change its customer retention process, Attorney General Spitzer says. TAGS: customer retention, Eliot Spitzer, attorney general, America Online Inc., customer service representative, customer service, refund, agreement, investigation, New York, Ohio, call-center, complaint, Time Warner Inc., broadband, monitor

AOL: You've got VoIP

 February 24, 2005 Beleaguered giant turns to hot Internet phone market in latest effort to bolster flagging dial-up business. TAGS: America Online Inc., VoIP, Internet phone, Time Warner Inc., VoIP service, broadband, subscriber, customer service, Internet access, U.S.
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