March 9, 2004Though they're confident that spending on IT projects will increase this year, many executives are waiting to see if business picks up before investing in new projects themselves, according to a Ga...TAGS:BPO, CIO, Gartner Inc., outsourcing, business process, information technology, survey
September 7, 2005In a new case of alleged data theft, Indian police have arrested a call center employee in the outsourcing hub of Gurgaon.TAGS:call-center, BPO, worker, outsourcing, client