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U.S. [x] , BPO [x] , outsourcing company [x]

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Insecurities over Indian outsourcing

 April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. TAGS: Mphasis BFL Ltd., BPO, outsourcing company, offshore, call-center, India, perception, theft, Forrester Research Inc., business process, bank, task, U.S., America, customer service, information technology
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