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Show Results by: News (4)

Narrow Your Results: India (3); U.K. (3); worker (2); data protection (2); London (2); offshore (1); Mphasis BFL Ltd. (1); BPO (1); banking (1); business process (1); breach (1); Microsoft Office (1); customer service (1); police (1)

News Stories

Showing 1-4 of 4 results found

U.K. banks off the hook for Indian data breach

January 13, 2006 No action in store for banks over alleged sales of customer data by an Indian call center worker, U.K. watchdog says. TAGS: call-center, data protection, bank, integrated circuit, U.K., investigation, worker, London, security

Indian call center staff sold data, TV show says

October 5, 2006 U.K. documentary shows middlemen offering to sell credit card details, but Indian IT body defends offshoring. TAGS: call-center, offshoring, U.K., India, credit card, bank, security

U.K. watchdog targets data breach

June 23, 2005 The Information Commissioner's Office says recent call-center security failure is a criminal breach of the U.K.'s Data Protection Act. TAGS: call-center, data protection, breach, watchdog, U.K., India, London, police, bank, banking, worker, security, Sun Microsystems Inc., Microsoft Office

Insecurities over Indian outsourcing

April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. TAGS: BPO, Mphasis BFL Ltd., outsourcing company, offshore, call-center, India, perception, theft, Forrester Research Inc., business process, bank, task, U.S., America, customer service, information technology

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bank [x] , call-center [x]