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News Stories

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Customer satisfaction down among PC buyers

August 14, 2007 Both Apple and Dell lose ground with customers who wish for better product reliability and customer service, according to a new study. TAGS: American Customer Satisfaction Index, customer satisfaction, satisfaction, Compaq Computer Corp., perception, Apple Computer, survey, brand, HP, PC company, leader, PC

Trouble on horizon for 'white box' PC makers

October 30, 2007 As more computer buyers turn to laptops, lesser-known companies that produce PCs will have a hard time keeping up with the big guys.Photos: White-box choices TAGS: notebook computer, consumer PC, Acer Inc., HP, brand, PC company, PC, hard drive, Apple Computer

PC makers eye consumer electronics all over again

September 22, 2004 Dell, Gateway and HP are making another run at consumer electronics for the 2004 holiday season. TAGS: Gateway Inc., consumer electronics, PC company, electronics, holiday season, digital camera, HP, camera, music player, recorder, digital music, Apple Computer, brand, DVD, TV, U.S.

Measuring the iPod effect

November 28, 2006 news analysis Apple's Mac sales are up, but it's hard to say how much the ubiquitous iPod has helped. TAGS: Acer Inc., Apple Computer, Apple iPod, PC company, U.S., Apple Macintosh, music player, brand, PC

Dell grapples with Apple in Mini arena

October 14, 2004 Pocket DJ 5 undercuts price of iPod Mini music player. Consumer push also includes plasma-screen TVs. TAGS: Dell Digital Jukebox, consumer electronics, Media Center PC, Apple iPod Mini, music player, plasma TV, TV, PC company, Microsoft Windows XP Media Center, Apple Computer, brand, Microsoft Windows XP Home Edition, printer, Apple iPod, Microsoft Windows XP, multimedia

Commentary: Hello, consumer electronics

October 24, 2003 With an array of new gadgets, Dell joins other PC vendors moving into the crowded consumer electronics market. Success will depend on device integration, in-store presence and the shift to home ne... TAGS: consumer electronics, home network, electronics, Gateway Inc., PC company, commentary, plasma TV, Forrester Research Inc., TV, HP, gadget, MP3 player, brand, LCD, PC, MP3

Gadget rush

November 6, 2003 CNET News.com's Michael Kanellos warns that some smart companies are making some very risky decisions. TAGS: consumer electronics, electronics, Michael Kanellos, gadget, PC company, music player, Apple iPod, brand, entertainment, TV, Sony Corp., Apple Computer

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