contact center ^[x] , agent ^[x] , manager ^[x]

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Call centers put accent on speech recognition

August 23, 2007 Talking machines, especially those with the sound of home, may be gaining an edge over offshore operators. TAGS: speech recognition, call-center, contact center, agent, survey, manager

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contact center [x] , agent [x] , manager [x]

News Stories

Call centers put accent on speech recognition

contact center ^[x] , agent ^[x] , manager ^[x]