Troubleshooting Mac OS X 10.1.1: Initial reports
Troubleshooting Mac OS X 10.1.1: Initial reports
Problems Readers report some problems associated with the Update:
Install problems Several readers report an inability of Software Update to list OS X 10.1.1. Others report problems getting the Update to install. Some of these readers note that the installation fails at the optimization point. In one case, a reader got a kernel panic at this point; on restart he was no longer able to boot into OS X. So far, we have found no common thread that can explain why some users had these symptoms and others did not. Most installations appear to be successful.
If you have the problem where the install hangs at the optimization point for any reason (see also yesterday's item on this matter), it is a good idea to start up in single-user mode and run fsck (i.e., equivalent to running First Aid from the OS X Install CD) at your next restart, just to check for possible problems. We did this and found one glitch that needed fixing,. Another reader said that "hundreds" of incorrect inode errors were found and fixed in his case.
Don't move Mail from Applications folder Not a surprise, as we have previously noted this as a general limitation of OS X installers, but the OS X 10.1.1 Update may not locate files that need to be updated if they have been moved from their original location.
In particular, several readers found that the Mail application does not get updated by OS X 10.1.1 if it has been moved out of its default location in the Applications folder.
Douglas Kaer reports a more unusual< variation of this glitch: "I had moved the Mail app to a location other than the Applications folder. After I updated to 10.1.1, there was a new folder in the Applications folder labeled Mail." David Stubblebine confirms this. The folder appears to be a non-functional subset of the Mail application, perhaps just those files in the package that were updated. We are not sure, but suspect that you can get the updated Mail.app to install by returning the Mail app to its default location, downloading the stand-alone installer and running it again.
Desktop icon glitch Ron Freeman writes: "After booting in OS 9 and booting back in OS X 10.1.1, I had a problem where desktop icons appeared stuck in the middle of top of the screen. To solve this, I changed my monitor resolution to a lower resolution, then switched back to my normal settings. This fixed the problem and allowed me to move the desktop icons back to where I wanted them." However, this appears to be only a temporary fix. It now appears that the ultimate cause is the same as described next.
Dock on right limits icon placement Related to the previous item, two readers report that, if you have positioned the Dock on the right hand side of the screen and if you move an icon to overlap with the Dock, it will bounce back to about 2.5 inches away from the Dock.
Voodoo cards "lost" Two reader report a failure of the Voodoo PCI cards after updating to 10.1.1. They had worked in 10.1. In one case it was a Voodoo 5500; in the other case a Voodoo 3 2000.
Update: Several users have now confirmed this problem, most often with a Vooddoo 5 5500 for use with a second monitor. One reader reported success with a Voodoo 3 2000 card and a single monitor.
Epson printers "lost" Two readers report a failure of their Epson printers after updating to OS X 10.1.1. One reader was using an Epson Stylus 740; the other an Epson Stylus 900. Eric Jessup writes: "Print Center launches but immediately quits before printing to the 900."
New and improved Readers report some specific improvements in the new Update:
FireWire fix Several readers confirm that problems that had in 10.1, where their external FireWire drives were not recognized or not accessed, are now fixed in 10.1.1.
Dialup fixes A reader writes: "When connecting to the Internet, there is no longer a long pause before it begins to dial." Another reader adds: "Under OS X 10.1 if you enable the PPP option in network preferences 'Connect automatically when starting TCP/IP applications,' the Mail app would hang when launched if you were not already connected to the internet. Or at least it would for me. Mac OS X 10.1.1 update fixes this."
Mail attachments fix Problems opening JPEG attachments in Mail.app have been fixed.