Reliability of refurbished Macs

MacFixIt reader Donald Rauh recently wrote:

"I bought a refurbished PowerBook 1.67 GHz directly from Apple (not a store). It had a hardware problem that prevented me from re-installing the operating system.

"Apple sent me a replacement PowerBook once they got confirmation that I'd shipped the PowerBook back to them. The replacement computer loaded the system fine (it came with Mac OS X 10.3 on it) and seemed to work correctly.

"I then spent many hours loading software to have a working system. However, after I'd done a lot of work, and the system hard froze. I tried an archive and install and erase and install to no avail."

We're interested in knowing your experience with refurbished Macs shipped direct from Apple. Please let us know at late-breakers@macfixit.com.

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