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zendesk

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Zendesk hack snares user data from Twitter, Tumblr, Pinterest

Some information for users of the social networks was captured when hackers attacked the customer support service.

By Feb. 21, 2013

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Tech doing good? SF tackles homelessness with smartphones

At a time when San Francisco is under fire for being too "techie," some local nonprofits have teamed up with a leading enterprise-technology company to try to show the tech industry's philanthropic side.

By Feb. 28, 2014

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NBC Web site back up after hack attack

The site has since recovered after being hit yesterday by the Citadel Trojan, a form of malware that hunts for IDs and passwords.

By Feb. 22, 2013

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A terrible, horrible, no good, very bad day for @FiredBigBird

After rocketing to super-stardom last night, the Twitter account started in response to Mitt Romney's promise to cut PBS funding was suspended, unsuspended, and then suspended again.

By Oct. 4, 2012

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Charles River Ventures raises $375 million startup fund

Venture firm says it intends to focus investments from its latest fund on startups with, "disruptive technologies, teams and business models."

By Feb. 28, 2012

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Consumerization of IT is more than using an iPad at work

According to Box CEO Aaron Levie, it's just as much about baking the consumer look and feel into enterprise apps--something a new wave of startups is doing.

By Jan. 17, 2012

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Serial acquisitions vs. serial innovation

Big IT vendors have been gobbling up players of all sizes, but is the future in acquisitions or innovation?

By Nov. 8, 2011

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New Relic moves into real user monitoring (Q&A)

Application performance management is getting a boost from New Relic's latest feature--real user monitoring.

By May. 17, 2011