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Want those exact shoes? Ask Zappos' new personal assistant

The online retailer known for its fanatical customer service tests digital assistant that helps you track down any fashion item -- even if the company doesn't sell it.

By July 27, 2014


What could and should a Zappos brick-and-mortar store look like?

That's what the e-tailer tried to decide over the holidays, when it opened a Las Vegas pop-up store that let shoppers handle items before ordering. As CNET's Kara Tsuboi explains, the experiment could point to Zappos' future plans for opening physical stores.

January 29, 2015


Don't want to install that smartphone app? With Google, you may not have to

The search giant is experimenting with tech that lets you use apps without downloading them. It's part of Google's plan to keep its crown when it comes to mobile search.

By November 18, 2015


Zappos, MapMyFitness will tell you when you need new running shoes

The fitness tracking app's community of runners can now track the wear of their most important gear -- their shoes -- and buy new ones directly from the online retailer within the app.

By August 14, 2014


Zappos gives job titles the boot

The company plans to adopt what's known as "holacracy," the latest craze in getting employees to be more productive and entrepreneurial.

By December 31, 2013


After stink-eye from Kanye, Zappos releases 'Sh-t Product'

Kanye West claims Zappos sells sh-t product. So Zappos does. It's a $100,000 toilet and plunger, which is already enjoying positive reviews.

By November 20, 2013


How to get free next-day shipping with Zappos for Windows 8

The Zappos shopping app for Windows 8 lets you make purchases with free next-day shipping through the end of the year.

By November 14, 2013


Pinterest ditches marketers' links, may be planning 'buy' button

The company says the decision to ban third-party marketing links has nothing to do with making money and everything to do with improving people's experience on the site.

By February 13, 2015


Can e-tailer Zappos demolish the brick-and-mortar model?

Making a play to attract fashionistas, the Amazon-owned online retailer tries its hand at social experiments in a bid to convince shoppers to abandon brick-and-mortar outlets for the Internet.

By August 18, 2013


HTC joins forces with Under Armour for high-tech fitness

The two companies are collaborating on a series of products to help athletes map, plan and control their fitness regimens.

By January 6, 2015