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The travel site was fined $60,000 for tucking advertising charges into fine print. This is the second time in the past two years that Orbitz has been called out for "deceptive" practices and trying to dupe consumers.
For years, Web retailers teamed with unscrupulous marketers to dupe consumers into enrolling in dubious marketing programs. The president is expected to sign a bill outlawing the practice.
Senate passes bill this week that tries to close door on unscrupulous Web retailers and marketers who charged credit cards without the expressed say-so from cardholders.
A newspaper profile of an online merchant with a record of treating customers badly illustrated how scary online shopping still is. But the rogue retailer knew not to mess with Amazon.
A Web merchant with an outrageous record of mistreating customers and the inability of Visa or Mastercard to stop him are exposed by The New York Times.
commentary After being accused of scamming the public, marketing firm Affinion now wants public money in the form of an IPO.
Senate Commerce Committee Chairman Rockefeller introduces a bill designed to halt the practice of charging consumers' credit cards without their explicit consent.
Congress wanted credit card companies to do more to protect consumers from mysterious charges. Visa creates system to help ensure people know what they're buying.
Already implicated in post-transaction marketing practices officials have called a "scam," the site is now accused of duping users into upgrading memberships.
Webloyalty, Vertrue, and Affinion--under government scrutiny for their controversial marketing practices--are looking for help on Capitol Hill.