Microsoft envisions a future where systems can predict malfunctions in devices and buildings before they occur. First step: a cloud-based machine-learning tool that goes into public beta in July.
Screenshots are a quick and easy way to save information or troubleshoot an issue.
While OS X includes some robust tools for troubleshooting, there are a number of third-party tools that can help tackle problems or simply give you a better understanding of how OS X functions.
In response to alleged security holes, Apple reveals details on how its diagnostic services access certain data on iOS devices.
OS X Mavericks contains a small feature that can help troubleshoot Safari woes.
If the accuracy of the enhanced dictation service in OS X Mavericks suddenly drops, there are several things you can try to fix the problem.
At a showcase in New York City, AT&T demonstrates new app prototypes with real-world utility.
Learning how to take a screenshot is one of the first things you should do with a new device.
Choosing File Explorer's "Stop sharing" option doesn't prevent other administrator accounts from accessing your default folders for pictures, documents, videos, and music. Here's how to privatize your personal folders on a multiuser PC.
The "Mayday" button on Amazon's Kindle Fire brings up a live feed of a support person right there on the tablet. Pizza, marriage proposals -- it's inspired some unique customer requests.