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AAPT claims it should be exempt from the TIO Scheme

In a submission to the Department of Communications, telco AAPT has asked the government to make it exempt from the Telecommunications Industry Ombudsman scheme.

By Mar. 10, 2014


Use the TIO when phone troubles get grim

The Telecommunications Industry Ombudsman is the place to turn when your telco is causing you serious pain.

By Apr. 22, 2012


Virgin Mobile cuts excess data charges

Post-paid customers on Virgin have had excess data charges slashed, starting from today.

By Apr. 6, 2014


Will Telstra change its global roaming charges?

Both Vodafone and Optus have changed the way they charge for global roaming, so can Telstra be far behind?

By Aug. 22, 2013


Vodafone Australia launches $5 per day global roaming

In a move that uses its global advantage for the first time, Vodafone Australia has announced $5 per day global roaming to New Zealand, the United States and the United Kingdom.

By Jul. 30, 2013


Dodo Xbox bundle: broadband and console from AU$60/month

Dodo is offering an Xbox bundle to attract new subscribers to its unlimited broadband offering.

By Nov. 14, 2012


Can Vodafone turn around its public image?

Vodafone is promising to bring back "honesty and trust" for its consumers, but can it banish the spectre of Vodafail?

By Aug. 27, 2013


The NBN, service providers and you: what could go wrong?

Unless you've been boycotting all forms of media for the past five years, you'll be aware that the National Broadband Network (NBN) is well and truly on its way.

By May. 27, 2012


LucasArts, BioWare unveil new 'Star Wars' game

Star Wars: The Old Republic will be an MMO based on the Star Wars universe. It is set 3,500 years before the films and some 300 years after the Knights of the Old Republic games.

By Oct. 21, 2008