A Southwest Airlines passenger isn't impressed with a gate agent and tweets about it. Then, he says, he's prevented from reboarding his flight unless he deletes the tweet.
One of the world's most profitable airlines, Southwest centralized its training operations in Dallas, and added a giant new network operations center. CNET Road Trip 2014 buckled up and checked it out.
Passengers in Dallas have had them for about two weeks, but a CNET reporter, getting ready to leave Austin after a week at SXSW, was excited to see it's available elsewhere. Where is next?
The NSA leaker, who is living in exile, will appear by teleconference on Monday during the interactive portion of the annual Texas festival. He joins fellow wanted man Julian Assange, who is also speaking remotely at SXSW Interactive.
Can you really connect to Wi-Fi before takeoff and stay connected all the way to your destination? That's what Southwest now promises. A first-day test of how well it worked.
No need to wait till the aircraft reaches 10,000 feet. Southwest's use of a satellite Internet system means passengers can connect as soon as they board, and stay connected.
The satellite pay-TV provider will bring live and on-demand TV to Southwest Wi-Fi enabled planes, and it pulls an Oprah, giving all passengers on one flight a free iPad 2 to promote the partnership.
A free Web service will automatically check you into your Southwest flight exactly at the 24-hour mark.
Besides live television streaming, the Dallas-based airline rolls out more on-board entertainment through its Wi-Fi network.
Airline's one-day sale to celebrate 3 million fans on the social network caused some customers to be charged multiple times for discounted tickets.