767 Results for

satisfaction

Article

T-Mobile catching up to AT&T, Verizon in customer satisfaction

The bottom line for carriers is that they have to resolve customer service inquiries on the first call or they're going to take a customer satisfaction hit.

By February 6, 2014

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Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013

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Apple, Samsung top J.D. Power satisfaction survey

Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.

By October 17, 2013

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Samsung Galaxy S3 tops iPhone in smartphone satisfaction poll

Two of Samsung's Galaxy smartphones scored higher grades than the three current iPhone models in a survey from the American Customer Satisfaction Index.

By July 31, 2013

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Monica Lewinsky joins Twitter

Describing herself as a social activist, public speaker and contributor to Vanity Fair, Lewinsky decides now is the time to enter the fray of immediacy.

By October 20, 2014

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iPad tops in satisfaction among tablet owners

For the second year in a row, Apple ranks the highest among tablet makers for customer satisfaction, according to a J.D. Power survey.

By April 25, 2013

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The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013

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Apple, needing a jolt with new iPads, plays it safe instead

If last month's iPhone 6 was a major leap forward, Thursday's iPad and Mac computer upgrades represented modest progress.

By October 16, 2014

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Woman's interminable selfie shoot divides YouTube

More than one million people have poured onto YouTube to see a bikini-clad woman trying to perfect shots of her face and rear. You must either be for or against.

By October 12, 2014

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Amazon tops Netflix in customer satisfaction survey

The American Customer Satisfaction Index says approval of e-commerce sites is up, with Amazon leading the pack and Netflix trailing behind.

By February 25, 2013