The bottom line for carriers is that they have to resolve customer service inquiries on the first call or they're going to take a customer satisfaction hit.
A new concept in multitools hides 25 different functions in one, low-key bracelet.
Today's deals include a seriously cool universal remote and some awesome gaming options.
Technically Incorrect: The Flip Band is a band that you wear to remind yourself to do things. It's less Livestrong and more, well, what?
Computer models based on your Facebook likes can draw a better personality portrait of you than your friends and family can, says new research out of Stanford University.
While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?
Technically Incorrect: A 16-year-old discovers, a little too late, that there's no toilet paper on a Virgin train. So he tweets Richard Branson's company for help.
Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.
After a tense battle, the City government of Seoul will crack down on UberX following the service's launch, offering rewards for reporting drivers.
The company's software subscribers are generally satisfied, but Adobe still faces critics who don't like its 2013 decision to cease developing its Creative Suite software.