The bottom line for carriers is that they have to resolve customer service inquiries on the first call or they're going to take a customer satisfaction hit.
"I wouldn't rule it out," John Legere says about emulating Sprint's leasing model, but adds that there are no plans to roll one out in the near future.
The Rocketbook is a regular paper notebook. But a couple of technological tricks make it easy to electronically back up its contents and erase the pages.
As supplies of the coveted collectibles dwindle, enthusiasts besiege the Lollipop pop-up booth at Mobile World Congress in a last-ditch effort for complete satisfaction.
People do it with taxis, people do it with Lyft. Now, drivers for the ride-hailing service are petitioning Uber to allow for cashless tipping by including an in-app gratuity feature.
On the PBS series "Game/Show," host Jamin Warren discusses why the act of killing is such a fundamental game mechanic in video games from Mario Bros. to Grand Theft Auto.
Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.
Marcelo Claure says his network has improved to the point that it is competitive, but adds he doesn't care if Sprint is the No. 3 or No. 4 carrier.
CEO Tim Cook highlights the strength of iPhone and China, why he still has high hopes for the iPad and when Apple Watch will ship.
A new concept in multitools hides 25 different functions in one, low-key bracelet.