786 Results for

satisfaction

Article

T-Mobile catching up to AT&T, Verizon in customer satisfaction

The bottom line for carriers is that they have to resolve customer service inquiries on the first call or they're going to take a customer satisfaction hit.

By February 6, 2014

Article

To tip or not to tip drivers, that is Uber's question

People do it with taxis, people do it with Lyft. Now, drivers for the ride-hailing service are petitioning Uber to allow for cashless tipping by including an in-app gratuity feature.

By February 16, 2015

Article

AT&T holds onto top spot for customer care, J.D. Power says

Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.

By February 5, 2015

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Sprint CEO: T-Mobile in for a 'rude awakening' in network battle

Marcelo Claure says his network has improved to the point that it is competitive, but adds he doesn't care if Sprint is the No. 3 or No. 4 carrier.

By February 5, 2015

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Seven things we learned from Apple's earnings call

CEO Tim Cook highlights the strength of iPhone and China, why he still has high hopes for the iPad and when Apple Watch will ship.

By January 28, 2015

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Sneaky Leatherman multitool disguises itself as a bracelet

A new concept in multitools hides 25 different functions in one, low-key bracelet.

By January 23, 2015

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Five-deal Friday: Games, earbuds and more!

Today's deals include a seriously cool universal remote and some awesome gaming options.

By January 16, 2015

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Designer's improvement on phone reminders: Um, a band

Technically Incorrect: The Flip Band is a band that you wear to remind yourself to do things. It's less Livestrong and more, well, what?

By January 14, 2015

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Computers may know you better than your friends do

Computer models based on your Facebook likes can draw a better personality portrait of you than your friends and family can, says new research out of Stanford University.

By January 13, 2015

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Teen tweets need for toilet paper on train, gets it

Technically Incorrect: A 16-year-old discovers, a little too late, that there's no toilet paper on a Virgin train. So he tweets Richard Branson's company for help.

By January 7, 2015