A new role at software-as-a-service companies suggests that keeping customers is perhaps more important than gaining new ones.
A new company is helping software-as-a-service companies dance their way into more sales.
Someday companies won't buy their own gear. But that day is still a way off.
Analyst firm Gartner says that software-as-a-service applications will continue to grow by more than 15 percent a year through 2011.
SaaS vendors offer cash-strapped enterprises a way to buy into new projects at a crawl, rather than at a sprint.
SaaS may well prove to be the next phase of open-source business.
You might assume that even events geared for schmoozers at the high end of the IT food chain can hold the line. Not the case--not even for SaaS Summit 09.
Software as a service solves problems but requires compromise. It's important to understand the trade-offs for success.
Sooner or later people will realize that SaaS applications are just silos. The multitude of different schemas and designs will make it very hard for acquisitions to bear immediate fruit.
Open source offers SaaS vendors a way to ease customer concerns about data lock-in should the vendor go bankrupt.