9 Results for

rightnow

Article

Oracle to acquire RightNow for $1.5 billion

The database giant is jumping into the cloud customer service game via its acquisition of RightNow. The deal is aimed at the heart of Salesforce.com.

By October 24, 2011

Article

The paradox of Microsoft's Skype acquisition integration

A brief survey of acquisitions indicates that integration appears to be the way to go. What does that mean about the line Microsoft is walking with the Skype acquisition?

By May 29, 2012

Article

How I did with my 2011 cloud predictions

I didn't have any howlers. But I was off here and there with the pace of change.

By December 7, 2011

Article

Software giants start pouncing on cloud companies

If Oracle and SAP can gobble up cloud players there will be evolution not revolution, and evolution is much friendlier to the software maintenance model.

By December 5, 2011

Article

Serial acquisitions vs. serial innovation

Big IT vendors have been gobbling up players of all sizes, but is the future in acquisitions or innovation?

By November 8, 2011

Article

CRM rivals invest in social and cloud

The big guns of customer relationship management--Oracle and Salesforce.com--continue to vie for dominance through acquisitions.

By October 31, 2011

Article

Easing SaaS lock-in with open source

Open source offers SaaS vendors a way to ease customer concerns about data lock-in should the vendor go bankrupt.

By January 6, 2009

Article

Is that e-mail message legit? How a computer nerd analyzes it

Is that e-mail message legit? Common sense and technology both come into play.

By November 11, 2007

Article

Odds & Ends

Odds & Ends

By July 19, 1999