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The company is providing refunds through its online store in less than a week, compared with 10 days previously.
Display cases are destroyed and bottomless anger reigns after a store won't accept a T-Mobile phone return. Staff films evidence of the episode.
The always-online SimCity's server woes continue -- we ask if gamers who've downloaded the game can get a refund.
Danger still looms over SimCity as Electronic Arts and Maxis try to right the massive wrong caused by its botched launch earlier this week. Plus, refund drama!
Ensure that your online transaction goes smoothly by researching the vendor before you finalize the deal; for sellers, Amazon and other big-name e-tailers offer some protection against fraudulent buyers.
Receive a gift this holiday season you can't stand? Not sure what to do with it? Here's some ideas to get the most out of the gifts you hate.
A new app from the ACCC details consumer rights in one handy location.
Surprisingly, it's new, not refurbished, making this one of the best deals I've seen on Microsoft's beloved game console.
The retailer has trimmed 15 percent off the cost of iTunes gift cards, available both online and at the physical stores.
Book publishers are being sued by the Justice Department for allegedly colluding to raise e-book prices. This isn't a case of simple greed.