363 Results for

retention

Article

The metadata debate: What you need to know about data retention

The former head of the CIA has said "we kill people based on metadata", but as Australia introduces new data retention laws, the country's security chief says he's "not quite sure" what the fuss is about. So what is the truth behind data retention, and why does it matter?

By August 13, 2014

Article

The 404 1,525: Where we press 1 for retention (podcast)

An at-home DNA test that determines the future of your marriage, iPad fingerprints as art, a cringeworthy call to Comcast drags on and on, and an infographic platform game coming to Vita.

By July 16, 2014

Video

The 404 1,525: Where we press 1 for retention

An at-home DNA test that determines the future of your marriage, iPad fingerprints as art, a cringeworthy call to Comcast drags on and on, and an infographic platform game coming to Vita.

By July 16, 2014

Article

Australian AG scraps ISP data retention plans

The Australian government has said that it will not move forward with plans for a mandatory data retention scheme.

By June 24, 2013

Article

Congressman endorses data retention law, then backs away

A key Republican politician alarmed lobbyists trying to update a 1986 electronic privacy law by suggesting a data retention requirement should be attached. Then his aides said he misspoke.

By March 19, 2013

Article

Alleged Comcast customer service handbook: 'Take Control'

The release of a handbook purportedly given to customer-retention agents reveals an intense series of steps to stop customers from leaving.

By August 5, 2014

Article

Comcast admits service rep did what he was trained to do

In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.

By July 22, 2014

Article

Comcast only 6th worst in customer service, survey says

After a difficult week for its customer service, Comcast might take comfort. On the other hand, number 1 in this Ranker survey is Comcast's new best friend, Time Warner Cable.

By July 17, 2014

Article

Analyst: Apple's iWatch to cost $300, sell at least 30M units

Morgan Stanley analyst Katy Huberty also says no other company comes close to Apple's brand loyalty in the mobile market.

By July 14, 2014

Article

​¿Que pasa? Google Now adds true multi-language support

Google's personal assistant can understand you as you switch from your native tongue to a second or even third language, a milestone more difficult than you might think.

By June 25, 2014