367 Results for

retention

Article

The metadata debate: What you need to know about data retention

The former head of the CIA has said "we kill people based on metadata", but as Australia introduces new data retention laws, the country's security chief says he's "not quite sure" what the fuss is about. So what is the truth behind data retention, and why does it matter?

By August 13, 2014

Video

The 404 1,525: Where we press 1 for retention

An at-home DNA test that determines the future of your marriage, iPad fingerprints as art, a cringeworthy call to Comcast drags on and on, and an infographic platform game coming to Vita.

By July 16, 2014

Article

The 404 1,525: Where we press 1 for retention (podcast)

An at-home DNA test that determines the future of your marriage, iPad fingerprints as art, a cringeworthy call to Comcast drags on and on, and an infographic platform game coming to Vita.

By July 16, 2014

Article

Australian AG scraps ISP data retention plans

The Australian government has said that it will not move forward with plans for a mandatory data retention scheme.

By June 24, 2013

Article

DirecTV sees NFL deal closing in 2014, AT&T soon after

CEO Mike White expects the satellite provider to seal a clutch deal to renew its popular NFL Sunday Ticket package in 2014, with its $48.5 billion merger with AT&T closing soon next year.

By September 12, 2014

Article

Alleged Comcast customer service handbook: 'Take Control'

The release of a handbook purportedly given to customer-retention agents reveals an intense series of steps to stop customers from leaving.

By August 5, 2014

Article

Congressman endorses data retention law, then backs away

A key Republican politician alarmed lobbyists trying to update a 1986 electronic privacy law by suggesting a data retention requirement should be attached. Then his aides said he misspoke.

By March 19, 2013

Article

Another Comcast call recorded, another Comcast apology

A Comcast service rep tells a customer that he will get a refund on questionable charges because he has recorded the call.

By August 11, 2014

Article

Benefits tech companies offer? Massages, beer, ninja attire

Company reviews site Glassdoor launches new feature that lets people rate and review their employers' benefits and perks -- and some crazy answers are rolling in from the tech world.

By August 5, 2014

Article

Comcast admits service rep did what he was trained to do

In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.

By July 22, 2014