Ex-movie theater projectionist Steve Guttenberg covers high-end audio news and reviews.
An extraordinary recording of a phone call with Comcast, posted by tech journalist Ryan Block, reveals a rep who simply wouldn't accept that a customer would want to disconnect.
In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.
As the ground battle between Israelis and Palestinians intensifies, it looks like a cyberwar might also be happening.
The Boycott Divestment and Sanctions movement is coming out with a smartphone app that can scan products to see if the manufacturer has ties to Israel.
LeBron James is so frustrated that his phone erased everything on it that he had to tell someone -- yes, all his Twitter followers.
A brand new 3D printer has arrived on the scene with the biggest print bed of any consumer model -- large enough to print small pieces of furniture.
More militaries and armed groups are using social media as a weapon of war -- but when ground skirmishes are mirrored by cyber-social battles, managing the message can get messy.
The Brother MFC-J4510DW all-in-one printer leads with a stylishly compact chassis and its Web-connectivity rounds out an impressive list of useful features for small offices.
A Netflix rep plays the role of Captain Kirk to a Trekkie customer, as Grand Theft Auto gives away $500,000 worth of in-game currency. Yet, not every tech company seems to be as responsive about customer service -- as I found out.
According to NBC's David Gregory, The House of Representatives is full of iPhone owners. And Republicans have even more iPhones than Democrats.