An extraordinary recording of a phone call with Comcast, posted by tech journalist Ryan Block, reveals a rep who simply wouldn't accept that a customer would want to disconnect.
Nokia will move its remaining operations to another Finland-based campus where its networking business is based.
In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.
LeBron James is so frustrated that his phone erased everything on it that he had to tell someone -- yes, all his Twitter followers.
A brand new 3D printer has arrived on the scene with the biggest print bed of any consumer model -- large enough to print small pieces of furniture.
The Brother MFC-J4510DW all-in-one printer leads with a stylishly compact chassis and its Web-connectivity rounds out an impressive list of useful features for small offices.
A Netflix rep plays the role of Captain Kirk to a Trekkie customer, as Grand Theft Auto gives away $500,000 worth of in-game currency. Yet, not every tech company seems to be as responsive about customer service -- as I found out.
According to NBC's David Gregory, The House of Representatives is full of iPhone owners. And Republicans have even more iPhones than Democrats.
Sprint's second Windows 8 smartphone comes with midtier features and pricing.
U.S. Rep. Anna Eshoo (D-Calif.) discusses a House resolution calling for a student app competition to encourage science, technology, engineering, and math education.