Apple has responded to a letter from U.S. Congressman Edward Markey about what it does with location data from iOS devices. While much of it is a rehash of the Q&A, Apple says there's an unnamed third-party that's getting some of the data.
An extraordinary recording of a phone call with Comcast, posted by tech journalist Ryan Block, reveals a rep who simply wouldn't accept that a customer would want to disconnect.
At start of hearing at Harvard Law School about Comcast's slowdown of file-sharing traffic, federal regulators warn that they're not taking the allegations lightly.
In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.
LeBron James is so frustrated that his phone erased everything on it that he had to tell someone -- yes, all his Twitter followers.
Fries, who was instrumental in creating Microsoft's first console, tells CNET about the "DirectX box", wooing developers, and uncertainty around "Halo".
A brand new 3D printer has arrived on the scene with the biggest print bed of any consumer model -- large enough to print small pieces of furniture.
The Brother MFC-J4510DW all-in-one printer leads with a stylishly compact chassis and its Web-connectivity rounds out an impressive list of useful features for small offices.
A Netflix rep plays the role of Captain Kirk to a Trekkie customer, as Grand Theft Auto gives away $500,000 worth of in-game currency. Yet, not every tech company seems to be as responsive about customer service -- as I found out.
Colorado Democrat has a good reason to say the Stop Online Piracy Act will "destroy the Internet as we know it." He previously founded a Web hosting company and BlueMountainArts.com.