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Apple refunds, Chrome mobile update, and NSA spying

Apple is refunding in-app purchases, Google is helping you conserve data on your smartphone, and the NSA is spying using radio waves.

By Jan. 15, 2014


Apple refunds 8-year-old's £4,000 bill for in-app purchases

Apple has agreed to refund one father from Somerset, after his daughter racked up a huge bill through in-app purchases.

By Jul. 21, 2013


Amazon Kindle owners could be entitled to refunds on ebooks

Refunds could be on the way, as three publishers have decided to settle a price-fixing court case.

By Oct. 14, 2012


Apple finally refunds family after son's £1,700 app bill

Apple has agreed to pay out after a five-year-old racked up a whopping £1,700 bill from in-app purchases.

By Mar. 1, 2013


Kickstarter addresses questions about refunds on failed projects

As the funding platform grows at a fast rate -- helping pay for million dollar projects -- it explains that the responsibility of refunds for failed projects falls on project creators.

By Sep. 4, 2012


Apple refunds dad $6,000 iPad bill racked up by 8-year-old

Incredibly, there are still some 8-year-olds who don't know that in-game purchases involve real money. As Lily Neale's aerospace designer dad discovers when his bank account is frozen.

By Jul. 20, 2013


Request refunds for Google Play apps after grace period ends

The Google Play store does allow users to return apps, but only within a 15-minute window. For many apps, this is plenty of time for you to decide if you want to keep it, but that's not always the case.

By Jan. 4, 2013


PayPal's holiday gift: Price-matching refunds up to $1,000

Starting today through December 31, the payment service will price-match your purchases and give you free return shipping.

By Nov. 1, 2012


Apple willing to issue refunds to iPad buyers in Australia

Offer comes after consumer commission finds Apple misled buyers by labeling the device as 4G-capable when it actually operates at a different frequency.

By Mar. 27, 2012


New iPad refunds offered in Aussie 4G furore

Apple is offering refunds to people who bought a new iPad because they thought it would net them a fast 4G Internet connection on the go.

By Mar. 28, 2012