CNET's Marguerite Reardon explains to an AT&T unlimited-data customer what the FCC's historic fine against the company for misleading customers really means.
AT&T is one of the four major wireless carriers to agree to pay back customers for fraudulent text message charges, but its settlement may not be sufficient to guarantee a full reimbursement.
The Consumer Financial Protection Bureau claims PayPal signed up consumers to its credit service, PayPal Credit, without their permission.
Mobile subscribers face a May 1 deadline to get reimbursed for "cramming" -- added charges for third-party services without consent of a subscriber -- on AT&T phone bills.
Following an iPad rollout that went wrong, the school district is considered legal action against Apple and another company involved in the project, says the LA Times.
An Ohio man thought he was being clever by buying up a block of tickets for the infamous movie. Then Sony decided to put it online.
If you live in the European Union and are unhappy with a software purchase, you now have a two-week window to ask for your money back -- no questions asked.
Thanks to a recent change in policy, Play Store customers have more time to decide whether to keep that new Android app or game.
South Korea's Fair Trade Commission has forced the app stores to remove non-refundable clauses --and hopes the policy will become a benchmark for other countries.
Warner Bros. Interactive Entertainment voluntarily pulls the latest Batman game off the digital distribution platform after outcry from disappointed gamers.