Following a series of threats and alleged negotiations, hackers have released the code for Symantec's remote control software.
PCAnywhere customers' computers are apparently safe again, as long as they apply the latest security patch to the software.
A week after urging customers to disable PCAnywhere in light of the theft of the product's source code, Symantec is now dubbing the product safe as long as users apply the latest security patch.
PCAnywhere customers should turn the remote connection software off until Symantec issues software to protect against potential attacks resulting from stolen source code.
Businesses should turn to pcAnywhere for its outstanding security-conscious attitude. Home users, rely instead on GoToMyPC for easier Internet-enabled remote control.
Shawn Henry, executive assistant director at the FBI, says that the current methods used to stop hacking are "unsustainable."
Symantec says its initial agreement to pay $50,000 to prevent the leak of source code for some of its flagship products was part of a law enforcement probe.
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Backtracking on earlier statements blaming a third party, the security software maker acknowledges that hackers infiltrated its own networks.
Symantec pcAnywhere 11.0 adds technical-support tools for businesses, but home users won't find enough new here to justify an upgrade.