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Analyst firm Ovum thinks Android will be top dog for smart phones in 2016, way ahead of Apple's iOS, with Windows Phone overtaking BlackBerry behind that.
Only about 20 percent of people are using a smartphone to make a purchase on Cyber Monday, and another 14 percent are using a tablet.
Wireless carriers are going to have find new sources of revenue beyond signing up people for cellular service, says Ovum.
Shoddy customer service is the main reason many phone users ditch their network, even more important than price.
Within the next 12 months, Android could overtake Apple's iOS as the most important platform for developers, although most will still support both.
Research firm Ovum says Google's Android is expected to see 8.1 billion application downloads this year, compared with 6 billion from Apple, as total downloads grow by 144 percent.
Cell phone owners are turning to other services to chat with friends, according to Ovum. It also says carriers lost $8.7 billion in SMS revenue in 2010 because of social messaging.
An e-wallet service from the social network, that lets you store money on your account to spend across the Web, is waiting on regulatory approval in Ireland, reports Financial Times.
According to new data, 19 billion chat messages were sent each day last year, compared to 17.6 billion SMS messages.
With its similar look and iterative tweaks on the S4, is the Galaxy S5 the phone consumers have been waiting for?