If your company is in the market for a good open-source alternative for a service desk and IT service management system, take a look at OTRS. Its momentum suggests a lot of interest and opportunity there.
How do you send personal or silly messages while sitting at your work computer? A new browser app offers Snapchat-like "off the record" messaging.
Open WhisperSystems' TextSecure update takes some cues from WhatsApp's functionality, but more importantly it frees messaging from traditional SMS networks while still sending messages between phones.
Find out what new kitchen goodness Bosch is adding to its lineup this year.
Here's how nontechnical users can secure their own instant-messaging conversations such that an attacker is unable to listen in (be it the government or a nosy neighbor).
In 2008, Skype told CNET the service could not be wiretapped. Microsoft no longer stands by that claim, and a National Security Agency document shows analysts can eavesdrop on video calls.
Palm responds to earlier reports that it suspended production of the Palm Pre and Palm Pre Plus.
The AppleInsider blog says it's gotten wind of a "hybrid iPhone," due in the third quarter of 2010, that would work on both GSM and CDMA (hear that, Verizon?).
News.com reviews the major instant messaging services and evaluates which do the best job of protecting their users' security and privacy.
The eBay-owned company says, in response to a News.com survey, that because of its peer-to-peer architecture and encryption, "Skype would not be able to comply" with wiretapping orders from police.